Customer Support questions

Customer Support is a vital part of any casino. Players need to know that help is available 24 hours a day, every day, and that their questions will be answered quickly, fully and correctly.

In order to test the skill and knowledge of each casino's Customer Support team, we asked them the foloowing questions.


Banking questions

  • Is there a minimum and maximum limit on deposits?
  • Is there a minimum and maximum limit on withdrawals?
  • Which methods are available for players in different countries?
  • Do I have to withdraw to the same method I used to deposit?
  • Are there any fees involved with depositing and / or withdrawing?
  • What ID do I need to produce in order to withdraw?
  • How long do withdrawals take?

Sic Bo questions

  • What are the table limits in Sic Bo?
  • Are those limits per individual bet or per game?
  • How many tables are available?
  • Does it change during the day?
  • Is each table the same game, but with different limits?
  • How many players are online at any one time?
  • How often does the dealer change?
  • Is there any Sic Bo bonus available?

Our results

On each casino's review page, we give a summary of our findings for each of our recommended Sic Bo casinos.